Order Shipping & Delivery
What are the delivery options?
We have 4 delivery options available:
- Standard Shipping (within Metro Manila) – 3–5 business days
- Provincial Shipping – 7–14 business days
- Next-day Delivery within Metro Manila – Daily order cut-off is 11:00 AM. Orders placed after this time or on weekends will be shipped on the next business day.
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Pick-up In-store
- Mamas & Papas Opus
- Mamas & Papas BGC
How long does standard shipping take?
Metro Manila orders will be shipped within 1–2 business days (Monday–Friday), while provincial orders will be shipped within 3–5 business days.
How does in-store pickup work?
In-store pickup is a delivery option that allows customers to purchase items from our website and collect them at their selected branch.
Processing Time:
- The process requires 2–3 business days to complete.
- Weekends and holidays are excluded from this timeframe.
Shipping Origin:
- Items are shipped directly from our warehouse, not from in-store stock.
Order Ready Notification:
- Once your order is ready for pickup, you will receive:
- An email notification.
- A separate text message notification.
How to Pick Up Your Order:
To collect your items, please present the following to our sales staff:
- Your email or text confirmation
- Proof of payment
- A valid ID
If someone else will be picking up the order on your behalf, your representative must present:
- Your email or text confirmation
- Proof of payment
- A valid ID
- An authorization letter
Where do you ship to?
We ship anywhere in the Philippines.
How much does shipping cost?
Starting rate is ₱150 and may vary depending on the item’s weight and shipping location.