Existing Orders
If you've changed your mind or made a mistake with your order, you can still edit it as long as it has not yet been processed by our team. Please reach out to us immediately by emailing us at help@bullseyeph.com.
Email us immediately so we can try and do something about it. Don't forget to include the following details:
- Name
- Email Address
- Order ID
- Date of Purchase
- Payment Method
- Attachments (Photo of Item, Correct Prescription, etc.)
No, you cannot cancel your order once it has been placed. All confirmed orders are final and can no longer be canceled once processing has begun.
We're sorry if your item is damaged. Please contact our Customer Care Team, send them your full order details (Order number, Name, Contact Number and Complete Address) and they will be happy to help.
Please contact our Customer Care Team, send them your full order details (Order number, post code and address) and they will be happy to help.
We are sorry that you have been sent an incorrect item, don’t worry, just email our Customer Care Team and they will sort this out for you.